An Organization That Uses the Internal Systems Approach to Measure

question 9

Multiple Choice

An organization that uses the internal systems approach to measure organizational effectiveness will most likely employ technology to ________.

• A) reduce costs
• B) improve quality
• C) improve customer service
• D) reduce product development time

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Definitions:

Substitutes

Products or services that can be used in place of each other based on their utility.

Price Elasticity

Price elasticity measures how the quantity demanded of a good is affected by a change in its price, with high elasticity indicating sensitivity to price changes.

Demand

The quantity of a good or service that consumers are willing and able to purchase at a given price over a specified period.

Elastic

Describes a situation where the quantity demanded or supplied of a good is sensitive to changes in its price.