According to the Study Conducted by Lawrence and Lorsch, an Organization

question 31

Multiple Choice

According to the study conducted by Lawrence and Lorsch, an organization functioning in a highly unstable environment was most effective when it ________.

• A) used rules and SOPs extensively to coordinate tasks
• B) concentrated decision-making authority at the top-management level
• C) incorporated high levels of organizational integration
• D) relied more on mutual adjustment between subunits

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Definitions:

Active Listening

The practice of fully concentrating, understanding, responding, and remembering what is being said in a conversation.

Nonverbal Cues

Communication methods not involving words, including gestures, facial expressions, and body language, which convey meaning.

Eye Contact

The act of looking directly into another person's eyes, often used as a means of non-verbal communication.

Communication Barriers

Obstacles that hinder the effective exchange of information between individuals or groups.