Customers Are Usually an Organization's Smallest Outside Stakeholder Group

question 76

True/False

Customers are usually an organization's smallest outside stakeholder group.

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Definitions:

Service Level

A measure of performance that represents the percentage of customer demands that are met without delay.

Lead Time

The timeframe between the initiation and completion of a process, such as from placing an order to its delivery.

Re-Order Point

The inventory level at which an order should be placed to replenish stock before it runs out, based on lead time and consumption rate.

Demand

The quantity of a product or service that consumers are willing and able to purchase at various prices at a given time.