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Which of the following would be considered to be the lowest level of management in a chain of command?
Customer-Touching
Technologies that allow customers to interact directly with a company's website or services, enhancing customer experience.
CRM Application
A software tool used by companies to manage interactions with current and potential customers, streamline processes, and improve profitability.
CRM Solution
A technology for managing all a company's relationships and interactions with current and potential customers to improve business relationships.
Redundancies
Extra components or functions within a system that are there specifically to back up the primary components in case of failure.
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