For Effective Implementation of TQM, Managers Must Assume the Role

question 34

True/False

For effective implementation of TQM, managers must assume the role of supervisor rather than facilitator.

---

Definitions:

Affect Heuristic

A mental shortcut that allows people to make decisions and solve problems quickly and efficiently based on their emotions.

Disgusted

A feeling of strong disapproval or revulsion.

Probability

The measure of the likelihood that an event will occur, expressed as a number between 0 and 1.

Fairness Bias

The tendency to prioritize fairness and equity in decision making and judgment, sometimes at the expense of other considerations.