In Order to Measure Organizational Effectiveness, an Organization Uses Indicators

question 74

Multiple Choice

In order to measure organizational effectiveness, an organization uses indicators such as number of defective products and cost of production. These indicators show that the organization is using the ________ approach to measure organizational effectiveness.

• A) external resource
• B) technical
• C) internal systems
• D) transactional

---

Definitions:

Silent Benefit

An advantage of a product or service that is not directly advertised or mentioned but is still valued by the consumer.

Product

Any item or service offered to the market for use, consumption, or acquisition to satisfy a need or want.

Curiosity

An eager desire to know or learn about something.

AIDA Approach

A classic marketing model that outlines the customer journey through four stages: Attention, Interest, Desire, and Action.