You Have Just Approached a Residence for a Report of an Injured

question 12

Multiple Choice

You have just approached a residence for a report of an injured person. Which of the following safety measures should you take?

• A) Contact dispatch and ask if there have ever been any violent crimes at this location.
• B) Stay at least 3 feet away from anyone on scene.
• C) Ensure that you have a clear path of egress at all times.
• D) Tell your partner that it is his/her responsibility to protect you.

Appreciate the role of patient respect and dignity in geriatric care.

Know strategies for effective communication with elderly patients.

Understand the importance of comprehensive medical history taking in geriatric patients.

Understand the importance and application of active listening skills when interviewing geriatric patients.

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Definitions:

Conflict Management

The practice of recognizing and dealing with disputes in a rational, balanced and effective way.

Analyzing Conflicts

The process of identifying and understanding the underlying causes, stakeholders, and potential solutions to a conflict.

Collaborator Style

A method of interaction focused on working cooperatively with others to achieve shared goals.

Win-Win Solution

A conflict resolution strategy where all parties involved reach a satisfying and beneficial outcome.