Which of the Following Nonverbal Behaviors Is Likely to Help

question 43

Multiple Choice

Which of the following nonverbal behaviors is likely to help you establish trust and rapport with a patient?

• A) Using medical terminology to establish your professionalism
• B) Assuring the patient that now that the ambulance is here everything is going to be okay
• C) Using an authoritarian tone of voice when addressing the patient
• D) Walking briskly to the patient without rushing or running

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Definitions:

Performance Aids

Tools or resources used to improve an individual's ability to perform tasks or jobs more efficiently and effectively.

On-the-job Training

On-the-job training involves learning job-specific skills and gaining practical experience in the actual work environment, often under the guidance of experienced colleagues.

Off-the-job Training

Training provided in a setting away from the actual work environment, often involving formal classes, workshops, or e-learning, to teach skills and knowledge that are then applied on the job.

On-the-job Training

A method of training where employees receive instruction while performing their regular duties at work.