If an Interviewee Gives Only Short or Incomplete Responses to Open-Ended

question 37

Multiple Choice

If an interviewee gives only short or incomplete responses to open-ended questions, a systems analyst should do all of the following EXCEPT ____.

• A) switch to closed-ended questions
• B) give the interviewee easy access to supporting material that might be needed
• C) try rephrasing open-ended questions into those types of questions
• D) switch to questions with a range of responses

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Definitions:

Product Spread

The variety and range of products offered by a company or within a specific market, reflecting the diversity in choices available to consumers.

Commercialization Stage

The phase in a product lifecycle where it is introduced to the market and made available to consumers.

New-product Development

The complete process of bringing a new product to market, encompassing conception, design, manufacturing, and marketing.

Consideration Stage

Part of the customer journey where potential buyers evaluate a product or service before making a purchase decision.