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The Segmenting of Customers into Several Small Groups Such as Household,institutional,commercial,and

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The segmenting of customers into several small groups such as household,institutional,commercial,and industrial users,and establishing a different rate schedule for each group is known as:


Definitions:

Soft Palate

The flexible, muscular part at the back of the roof of the mouth, which closes off the nasal passages during swallowing.

Hard Palate

Floor of the nasal cavity that separates the nasal cavity from the oral cavity; composed of the palatine processes of the maxillary bones and the horizontal plates of the palatine bones; also called bony palate.

Bolus

A term used to describe a mass of substance, especially chewed food at the moment of swallowing.

Pharyngeal Constriction

The process of tightening the pharyngeal muscles to assist in swallowing, crucial for moving food from the mouth to the esophagus.

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