Which of the Following Is a Service

question 116

Multiple Choice

Which of the following is a service?

• A)anything that is scarce and that satisfies unlimited human wants
• B)a thing for which people pay money
• C)an intangible activity that satisfies human wants
• D)any output produced by a service-sector industry, such as fast food
• E)something less desirable than a good

Appreciate the role of social media platforms in business-to-consumer (B2C) marketing.

Grasp the concept and importance of the Zero Moment of Truth (ZMOT) in the consumer purchase process.

Understand the concept and consequences of anticipatory repudiation in contract law.

Distinguish between various types of contract breaches and their implications.

---

Definitions:

Mechanical Compliance

The property of a material or mechanism to deform in response to an applied force, often relevant to engineering and physics.

Follower Characteristic

Traits or qualities that define individuals who choose to follow or support leaders, including adaptability, loyalty, and openness to guidance.

Executive Suite

A collection of offices and meeting rooms in a corporation where the top executives work, often symbolizing the higher management layer.

Organizational Politics

The use of power, social networking, and negotiation by individuals or groups within an organization to gain advantage or achieve specific goals, often impacting decision-making and resource allocation.