Use the Following to Answer Question

question 19

Multiple Choice

Use the following to answer question:

-(Figure: Unemployment Rate over Time) Use Figure: Unemployment Rate over Time.In the time-series graph,as we move from 1993 to 1995,we see that the unemployment rate has _____ from approximately _____% to approximately _____%.

• A)decreased;5;4
• B)increased;5.3;7.3
• C)decreased;7;5.5
• D)increased;4;6.3

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Definitions:

Sympathy

Feelings of pity and sorrow for someone else's misfortune.

Buffering

The technique of starting a message with neutral or positive information before delivering bad news or sensitive information.

Bad-News Message

Communication designed to relay unfavorable or disappointing information in a sensitive and understanding manner.

Anticipate Future Relations

The act of predicting and preparing for potential future interactions with others.