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Channel members add value by bridging the major gaps of ________ that separate goods and services from those who would use them.
time, place, and form
place, possession, and form
time, place, and possession
place, time, and need
place, need, and distribution
Illustrator
A gesture that illustrates or complements a verbal message.
Regulator
A nonverbal cue that helps control the interaction and flow of communication between two people.
Artifact
A personal object used to communicate some part of one’s identity.
Jargon
Specialized language used by a particular group or profession, which may be difficult for outsiders to understand.
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