Examlex
Which of the following retailers likely put the most emphasis on salespeople assisting customers?
limited-service retailers
full-service retailers
self-service retailers
megaretailers
off-price retailers
Coffee Breaks
are short breaks during work hours allowing employees to rest and refresh, often with coffee or tea.
Reinforcement Theory
A psychological theory suggesting that behavior can be shaped by controlling the consequences of that behavior, emphasizing the use of reinforcement, punishment, or extinction to influence workplace behavior.
Expectancy Theory
A psychological theory that postulates an individual's motivation is an outcome of their expectations about their ability to achieve desired performance levels and the perceived rewards for doing so.
Maslow's Theory
Maslow's Theory, or Maslow's Hierarchy of Needs, is a psychological concept that arranges human needs into a hierarchy, suggesting that people are motivated to fulfill basic needs before moving on to other, more advanced needs.
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