Examlex
Match each of the following maintenance organizational structures to corresponding descriptions.(Answers may occur more than once.)
-A disadvantage is that all things cannot be documented,so the maintenance group may not know critical information about the system.
Customization
The process of tailoring products or services to meet the specific needs or preferences of individual customers.
Customerization
The growing practice of not only customizing a product or service but also personalizing the marketing and overall shopping and buying interaction for each customer.
Online Customer Experience
The total interactions and perceptions a customer has with a brand's online presence, including website navigation, online service, and digital communication.
Commercial Transactions
The act of buying, selling, or exchanging goods or services between businesses or entities.
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