Vendor Support Can Take the Form Of

question 99

Multiple Choice

Vendor support can take the form of:

• A)providing assistance to install software
• B)training users and system staff on the software
• C)providing help as problems arise after installation
• D)all of the above

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Definitions:

Dedicated Sales Staff

Dedicated sales staff comprises employees solely focused on the sales process and functions, aiming to increase revenue through customer acquisition and retention.

Evaluative Criteria

The various dimensions, standards, or attributes that consumers consider when judging the merits of competing options.

Consideration Set

A group of brands or products that a consumer views as viable options to fulfill a specific need or desire.