Examlex
Match each of the following terms with its corresponding definition.
-A system that integrates individual traditional business functions into a series of modules so that a single transaction occurs seamlessly within a single information system rather than several separate systems.
Feeling Rules
Cultural norms governing the appropriate expression and management of emotions in various social situations.
Surface Acting
Emotional labor that involves managing one's outward expressions and behaviors to meet social or occupational expectations, without altering underlying feelings.
Four-Factor Model
A framework in finance that expands on the three-factor model by adding a moment factor, such as momentum, to market risk, size, and value factors to explain stock returns.
Emotional Expression
The process of conveying feelings, emotions, or mood through verbal or nonverbal behaviors.
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