In This Step of the Sales Process, Salespeople Can Now

question 97

Short Answer

In this step of the sales process, salespeople can now take advantage of technologies such as DVDs, handheld computers, interactive white boards, and laptop computers to show customers images that support the salesperson's verbal message.
prospecting
preapproach
presentation and demonstration
closing
follow-up

Understand the concept of correlation in psychology research and the difference between positive and negative correlations.

Appreciate the psychological perspective that sees humans as inherently good and capable of personal growth (humanism).

Recognize the use of reinforcement in understanding behavior and the applications of psychology in explaining, predicting, describing, and controlling behavior.

Understand the shift from introspection to more empirical and observable measures in psychology research.

---

Definitions:

Full Employment

A situation where all available labor resources are being utilized in the most economically efficient way, with no involuntary unemployment.

Property Rights

Legal rights to possess, use, and dispose of assets including physical, intellectual, and real property.

Mutually Agreeable Transactions

Exchanges between parties that both sides consent to because they are beneficial.

Equal Distribution

The concept of ensuring that resources, wealth, or opportunities are evenly distributed among all members of society.