A Help Desk Is a Single Point of Contact for All

question 60

True/False

A help desk is a single point of contact for all user inquiries and problems about a particular information system or for all users in a particular department.

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Definitions:

Document Margins

The blank spaces around the edges of a page in a document, set to ensure proper layout and improve readability.

Left Indent

A text formatting feature that sets the distance of the paragraph beginning from the left margin of a document.

Demote

In computing, often used to refer to lowering the rank or level of a piece of data or a thread in a hierarchy.

List Item

A single entry or element within a list, which could be part of an ordered (numbered) or unordered (bulleted) list.