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Which characteristic focuses on the issue of interoperability which the organizations face?
Maintain Relationships
The ongoing efforts of a business to keep a positive and productive connection with its customers, partners, or employees.
Collaborative Filtering
A method used by recommendation systems to predict the interests of a user by collecting preferences from many users.
Consumer Preferences
The subjective tastes and desires influencing the buying behavior of individuals or groups when choosing among alternative products or services.
Touch Point
Any interaction or point of contact between a brand and its customers, covering a wide range of platforms, including physical and digital channels.
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