Examlex
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Balking
The phenomenon where customers decide against entering a queue or a service line due to its length or waiting time.
Reneging
The act of going back on a promise, obligation, or deal.
Probability
An indicator of how likely it is that an event will happen, represented as a number ranging from 0 to 1.
System
A set of interrelated components that work together to achieve a common goal or perform a specific function.
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