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"How Dysfunctional Is the Activity" Is a Question Used in Identifying

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"How dysfunctional is the activity" is a question used in identifying radical change.


Definitions:

Organizational Citizens

Employees who go beyond their basic job requirements to engage in behaviors that contribute positively to the organization's environment and functioning.

Better Performers

Individuals or groups that exhibit a higher level of skill, productivity, or achievement in comparison to others within the same context or activity.

Financial Performance

An assessment of how well an organization is using its resources to generate revenue and manage its expenses.

Customer Satisfaction

A measure of how products or services meet or surpass customer expectations, often crucial for business success.

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