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An example of service variability is that within a given Marriott hotel,one registration- desk employee may be cheerful and efficient,whereas another may be unpleasant and slow.
Helping Professions
Fields of work focused on aiding individuals, families, groups, and communities to improve their well-being and solve personal or social problems.
Realistic Expectations
Practical and achievable hopes or beliefs about what can be accomplished within a given timeframe or with available resources.
Ethical Decision Making
The process of evaluating and choosing among alternatives in a manner consistent with ethical principles.
Attitudes and Beliefs
The mental and emotional positions or judgments one holds towards specific issues, people, or objects.
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