Customer Relationship Management Focuses on Retaining Existing Customers but Not

question 55

True/False

Customer relationship management focuses on retaining existing customers but not on acquiring new customers.

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Definitions:

Social Inequality

Uneven opportunities and incentives exist for diverse social statuses or positions within a group or society.

Canada

A country located in the northern part of North America, characterized by its vast landscapes, multicultural population, and bilingual official languages of English and French.

Kuznets Curve

A graphic representation of the relationship between a society’s economic development and its social inequality.

Global Inequality

The unequal distribution of resources, wealth, and opportunities among countries across the world, leading to significant differences in living standards and life opportunities.