Firms That Make Their Customers Better Off Get More Repeat

question 40

True/False

Firms that make their customers better off get more repeat business and make earn more profits.

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Definitions:

Altered State

A mental state that significantly differs from a normal waking state, due to various causes such as meditation, drugs, or hypnosis.

Stimulant

A compound that increases the activity within the body's physiological or nervous systems.

Nicotine

A stimulant and addictive substance found primarily in tobacco products.

Alcohol

A colorless, volatile liquid that is the active ingredient in drinks such as beer, wine, and spirits, and is also used in sterilization and as a fuel source.