Which of the Following Types of Differentiation Is Used to Gain

question 55

Multiple Choice

Which of the following types of differentiation is used to gain competitive advantage through the way a firm designs its distribution coverage, expertise, and performance?

• A) services differentiation
• B) channel differentiation
• C) people differentiation
• D) product differentiation
• E) price differentiation

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Definitions:

Full-Time Employees

Full-time employees are individuals employed by an organization who work a minimum number of hours defined by their employer, typically with benefits and job security.

Part-Timers

Refers to employees who work less than full-time hours, typically under a flexible schedule.

Issues Management

The process of identifying, analyzing, and responding to issues that could potentially impact an organization's performance, reputation, or operational effectiveness.

Social and Political Change

Transformations in the structure or policies of a society or political system, often driven by collective movement or governmental reform.