Parker (1996)has Identified a Number of Quantitative and Qualitative Performance

question 46

Multiple Choice

Parker (1996) has identified a number of quantitative and qualitative performance indicators that he argues provide a broader scope of accountability for managers of heritage assets in museums.The indicators he has proposed include:

• A) The quality of experience of visitors.
• B) The uses made of collections.
• C) The number of visitors.
• D) Both the uses made of collections and the number of visitors.
• E) All of the given answers.

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Definitions:

Milgram's Studies

A series of social psychology experiments conducted by Stanley Milgram, which measured the willingness of participants to obey an authority figure who instructed them to perform acts conflicting with their personal conscience.

Obedience To Authority

The psychological mechanism that drives individuals to comply with instructions, orders, or demands from perceived authority figures.

The Holocaust

The systematic, state-sponsored persecution and annihilation of six million Jews by the Nazi regime and its collaborators during World War II.

Kurt Lewin

Known as the father of modern social psychology, he developed theories on group dynamics and organizational development.