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Occasionally, a company will be able to straddle two frames of reference with one set of points-of-difference and points-of-parity.
Gestalt Psychology
The school of psychology that emphasizes that individuals perceive objects and patterns as whole units and that the perceived whole is more than the sum of its parts.
Describing Behavior
The process of detailing and explaining actions or reactions of individuals or groups in response to their environment or stimuli.
Predicting Behavior
The process of forecasting future actions or responses of individuals or systems based on observed patterns or data analysis.
Controlling Behavior
A pattern where an individual seeks to dominate others' decisions and actions, often undermining their autonomy and self-esteem.
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