In Which of the Following Does a Customer Respond to the Functional

question 97

Multiple Choice

In which of the following does a customer respond to the functional quality of a service?

• A) Sara's preferred hair stylist is some miles away, but Sara goes to him because his styles suit her looks.
• B) Kathy tries out a new restaurant every week because she likes to experience the variety.
• C) Bill has gone to the same chiropractor for the past fifteen years because he is friendly and takes the time to listen to Bill.
• D) Ray's mechanic charges high prices for service, but his work is good and worth the price.
• E) Alex has no interest in theater, but goes often because her best friend loves plays.

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Definitions:

Chosen Separately

Indicates a selection process where decisions or selections are made independently of one another, often referring to how certain officials or elements within a system are selected without direct influence from others.

Bill Becomes Law

The process through which a proposed legislation, after being passed by both legislative houses and approved by the president or an equivalent authority, becomes legally effective.

President's Signature

The act of a president signing a document, often legislation passed by Congress, which then becomes law or an executive order put into immediate effect.

Veto

The power of a president, governor, or other elected executive to refuse approval of legislation, thereby preventing its enactment into law.