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During the twentieth century, the market structure of the U.S. economy has
Process Reengineering
The fundamental rethinking and radical redesign of business processes to achieve dramatic improvements in critical measures of performance such as cost, service, and speed.
Management Systems
Frameworks used by organizations to coordinate activities, achieve objectives, and manage resources effectively.
New Public Service
An approach to public administration that emphasizes serving citizens, civic engagement, and the public interest above bureaucratic efficiencies.
Think Strategically
The ability to envision, plan, and implement actions considering the long-term objectives and outcomes, essential for successful leadership and management.
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