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Company Call Center Executives Provide Procedural Information to the Clients

question 63

Multiple Choice

Company call center executives provide procedural information to the clients who call up to know the specifications and operation of the product. These call center employees can be called ________.


Definitions:

Companionate Love

A form of love characterized by deep affection, emotional closeness, and commitment, rather than passionate romance and sexual desire.

Real Passion

A deep, genuine, and enduring interest or enthusiasm for something.

Group Polarization

The tendency for a group's prevailing attitudes to become stronger or more extreme after group discussions.

Original Group Attitude

The initial set of beliefs, values, and norms shared by a group, which can influence the group's behavior and perception.

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