Appointing Teams to Manage Customer-Value-Building Processes and Break Down Walls

question 3

Multiple Choice

Appointing teams to manage customer-value-building processes and break down walls between departments is part of which of the following business practices?

• A) reengineering
• B) outsourcing
• C) benchmarking
• D) supplier partnering
• E) customer partnering

---

Definitions:

Problem Of Scarcity

The fundamental economic problem of having seemingly limitless human wants in a world with limited resources, leading to the necessity of making choices.

Microeconomics

A branch of economics that studies the behavior of individuals and firms in making decisions regarding the allocation of scarce resources.

Trade-Offs

The balance achieved between two desirable but incompatible features; a compromise or the act of giving up one benefit to gain another.

Positive Statement

An objective statement based on factual claims, describing the world as it is without imbuing personal preferences or prescriptions.