Which of the Following Observations Is True

question 42

Multiple Choice

Which of the following observations is true?

• A) In today's business environment, marketers are mainly middlemen.
• B) Marketing has the sole ownership of customer interactions.
• C) Only when all employees realize their job is to create, serve, and satisfy customers does the company become an effective marketer.
• D) Marketers must clearly differentiate all customer-facing processes, such that every customer receives a personalized marketing message.
• E) Marketers must avoid collaborating with other organizational departments, as it blurs functional responsibilities.

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Definitions:

Comfortable Position

A physical stance or posture in which one feels relaxed, at ease, and free from pain or stress.

Humour In Stress

Utilizing humor as a coping mechanism to alleviate the effects of stress.

Defence Mechanism

Unconscious mental tactics employed by people to defend themselves against anxiety or to escape from situations they are unable to deal with at the moment.

Constructive Coping

A method of dealing with stress in a positive way, employing strategies that are healthy and productive, rather than harmful or avoidant.