Examlex
An obvious disadvantage of using CRM is its ineffectiveness in pinpointing high-value customers.
Utilitarian Function
Refers to the practical or useful aspects of a product or service that satisfy basic needs and functionalities for a user.
Functional Theory
A framework that explains how different aspects or components of society contribute to the overall stability and functionality of the societal system.
Katz
Likely refers to Daniel Katz, an American psychologist known for his contributions to social psychology and the study of attitudes.
Ego-Defensive Function
A psychological mechanism in which individuals adopt attitudes or behaviors to protect their self-esteem or justify actions that might be unacceptable or threatening to their ego.
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