After Successfully Overcoming a Potential Customer's Objection to Buying the Vacuum

question 62

Multiple Choice

After successfully overcoming a potential customer's objection to buying the vacuum cleaner he was selling, Terrence, a salesperson, asked the customer for an order. Terrence is in the ________ stage of the selling process.

• A) follow-up
• B) approach
• C) preapproach
• D) closing
• E) prospecting

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Definitions:

Vaginitis

Inflammation of the vagina that can result in discharge, itching, and pain, often caused by infection.

Cervicitis

Inflammation of the cervix, often due to infection, that can result in redness, swelling, and sometimes discharge.

Fallopian Tubes

The pair of tubes that transport eggs from the ovaries to the uterus, also the site where fertilization of an egg by sperm typically occurs.

Uterine Tubes

Also known as fallopian tubes, these are the ducts through which eggs travel from the ovaries to the uterus.