When Answering Requests and a Potential Sale Is Involved,one Important

question 63

Multiple Choice

When answering requests and a potential sale is involved,one important goal is to

• A)leave your audience with a good impression of you and your firm.
• B)provide negative information about any possible competitors.
• C)use hard sell techniques to pressure the reader into making the purchase.
• D)explain the flaws in competitors' products.
• E)include a deadline to encourage more frequent sales.

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Definitions:

Psychologically Disordered

A condition characterized by persistent disruptive psychological symptoms that significantly affect day-to-day functioning and well-being.

Electroconvulsive Therapy

A medical treatment involving electrically induced seizures intended for severe mental disorders, notably major depression.

Memory Loss

The inability to remember information or events that should normally be retainable; it can be partial or complete, temporary or permanent.

Deep-brain Stimulation

A neurosurgical procedure that uses implanted electrodes to send electrical impulses to specific parts of the brain.