Which of the Following Terms Refer to Customers Who Make

question 95

Multiple Choice

Which of the following terms refer to customers who make repeat purchases and tell others about their positive experiences with a product or service?

• A) barnacles
• B) customer evangelists
• C) butterflies
• D) surrogate customers
• E) market mavens

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Definitions:

Organization

The arrangement or structuring of elements in a coherent or systematic way, often referring to entities like businesses or groups that are united in a collective goal.

Prefer

To favor or choose one thing over others due to better satisfaction, efficiency, or any other personal criterion.

Create

The act of bringing something into existence that did not exist before, through imagination, innovation, or skill.

Job

A paid position of regular employment, often entailing specific duties, responsibilities, and hours of work.