The Buffer of a Negative Message

question 109

Multiple Choice

The buffer of a negative message

• A)should be neutral and noncontroversial.
• B)implicitly says no.
• C)is a form of apology.
• D)should be very vague about the subject of the message.
• E)should mention the bad news.

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Definitions:

Riskier

Describes actions or situations that involve a greater likelihood of leading to harm or loss.

Group Decision

The process through which two or more individuals come to a conclusion or resolve an issue collaboratively.

Crowdsourcing

A method of obtaining ideas, services, or content by soliciting contributions from a large group of people, typically from an online community.

Group Biases

The tendency for people to have prejudiced views and differential treatments towards others based on their group membership.