If You Do All of the Following EXCEPT ________,You Can

question 50

Multiple Choice

If you do all of the following EXCEPT ________,you can close a negative message in a positive way.

• A)build goodwill
• B)suggest alternative actions
• C)dwell on the bad news
• D)look toward the future

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Definitions:

Sherry Turkle

An American academic who is best known for her studies on how technology affects human relationships and communication.

Reclaiming Conversation

The act of revitalizing face-to-face conversation in an era dominated by digital communication, emphasizing personal interaction and connection.

Emotion Work

The process of managing one's feelings and expressions based on the emotional requirements of a situation or job.

Official Duties

Official duties refer to the tasks and responsibilities that are assigned to a public officer, government employee, or holder of an official position as part of their role.