Examlex
In which section of an indirect message should you provide information that will lead the audience to the negative news?
Customers Happy
The state of satisfaction or positive emotional experience resulting from the fulfillment of customer needs and expectations.
Technical Experts
Individuals who possess a deep, specialized knowledge in a particular field or technology, often consulted for their expertise.
Internal Customer
The person who depends on the other people in the company to provide the services and products for the external customer.
Mediator
A neutral third party who assists in resolving disputes by facilitating communication between conflicting parties with the goal of reaching an agreement.
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