How Has Social Media Influenced the Use of Knowledge Management

question 12

Multiple Choice

How has social media influenced the use of knowledge management in organizations?

• A)It is easier for more people to contribute and benefit from shared knowledge.
• B)It is easier for non-experts to offer their opinions on policies and procedures.
• C)It is more difficult to keep information confidential within the knowledge management system.
• D)It has increased the use of collaborative recommendations.
• E)It has improved the accuracy of statistics within documents.

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Definitions:

Transformational Leader

A type of leader who inspires followers to exceed their own self-interests for the good of the organization or team, and who is capable of having a profound and extraordinary effect on followers.

Inspire

To imbue an individual with the motivation or capability to perform or experience a particular action, especially one that is creative or advantageous.

Expertise

A high level of knowledge or skill in a particular domain acquired through experience or training.

Emotional Intelligence

The ability to understand and manage your own emotions, as well as recognize and influence the emotions of those around you.