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Final Customer
The end-user or consumer who purchases a product or service for their own use, as opposed to purchasing for resale or manufacturing purposes.
Non-financial Measures
Performance indicators not expressed in monetary units but qualitatively, such as customer satisfaction or employee engagement.
Operational Level
Pertains to day-to-day activities and decisions within an organization that ensure tasks and operations are performed efficiently.
Profit Principle
The concept that business operations should aim to maximize earnings over costs.
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