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Why Is It Vital to Have a Positive,alert Tone When

question 46

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Why is it vital to have a positive,alert tone when being interviewed over the phone?


Definitions:

Coma

A state of unconsciousness in which the person shows no response to maximum painful stimuli, absence of reflexes, and absence of muscle tone in the extremities.

Traumatic Brain Injury

Damage to the brain caused by an external physical force, leading to temporary or permanent impairments in cognitive, physical, or emotional functioning.

Hearing Deficit

A reduction in the ability to perceive sounds, ranging from slight difficulty to total deafness.

Communication

The process of transferring information, ideas, and feelings between two or more people through verbal or non-verbal means.

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