Which of the Following Is One Way to Improve Your

question 18

Multiple Choice

Which of the following is one way to improve your understanding of nonverbal communication?

• A)Separate nonverbal signals from the communication process
• B)Avoid replacing words with cues
• C)Avoid physical touch if warmth and understanding needs to be displayed
• D)Communicate at a time that works best for you
• E)Watch for cues from gestures and posture

---

Definitions:

ISO Certification

Indicates conformance with a rigorous set of international quality standards.

World-Class Companies

Firms that excel in their operations globally, often setting the standard for innovation, quality, and efficiency in their industries.

Competitive Advantage

A condition or circumstance that puts a company in a favorable or superior position compared to its rivals in the market.

Value Chain

A series of activities or processes that a company performs to deliver a valuable product or service to the market.