Intercultural Communication Is the Process of Sending and Receiving Messages

question 109

Multiple Choice

Intercultural communication is the process of sending and receiving messages between people whose cultural backgrounds

• A)don't include verbal and/or nonverbal signs.
• B)don't include a common language but do include common nonverbal customs.
• C)could lead them to interpret verbal and nonverbal signs differently.
• D)allow them to interpret verbal and nonverbal signals in identical ways.

Understand the impact of valuable, rare, and difficult to imitate resources on the efficiency and effectiveness of an organization.

Recognize the components and challenges of a firm's competitive environment.

Identify the strategic importance of core employees and strategic knowledge workers to an organization.

Understand the strategic planning process and the role of mission, vision, and values in shaping organizational direction.

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Definitions:

Primary Appraisal

An initial evaluation process where an individual assesses the significance of a stressor or threatening event as irrelevant, benign-positive, or stressful.

Type A Personality

A temperament characterized by high levels of competitiveness, impatience, and a strong sense of urgency.

Type B

Describes a personality type that is generally laid back, less stress-prone, and more adaptable to change compared to Type A personality.

Type C

A personality style suggested to be correlated with increased susceptibility to illness, characterized by passivity and difficulty in expressing emotions.