When a Client Feels Understood by the Financial Planner

question 8

Multiple Choice

When a client feels understood by the financial planner,

• A)The client is more receptive to a recommendation
• B)The client is more understanding of the cost of the session
• C)The client will be patient during periods of poor performance
• D)All of the above
• E)None of the above

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Definitions:

Physiological Reaction

Automatic, involuntary bodily responses to stimuli, influenced by the nervous and endocrine systems.

Autonomic Nervous System

The part of the nervous system that controls involuntary bodily functions such as heart rate, digestion, and respiratory rate.

Fight-Or-Flight

A physiological response to perceived threats, preparing the body to either confront or flee from the threat.

Thalamus

A neural structure serving as a conduit for signal transmission of sensory data to the cerebral cortex.