The National Standards of Culturally and Linguistically Appropriate Services (CLAS)are

question 8

Multiple Choice

The National Standards of Culturally and Linguistically Appropriate Services (CLAS) are required to be implemented in all:

• A) Hospitals
• B) Clinics that serve the poor
• C) Organizations that receive federal funds
• D) Clinics that serve ethnic minorities

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Definitions:

Benchmark Test

An evaluation or test that uses a set of standards or an established reference point to measure the performance of a product or service.

Pretest

An evaluation of advertisements by a sample of targeted consumers before an ad campaign begins.

Posttest

An evaluation of advertisements after the ad campaign is launched by a sample of targeted consumers.

Objective-and-Task Method

A budgeting approach where the budget is set based on the cost of specific tasks or objectives that must be accomplished to achieve marketing goals.