Examlex
In a short essay list six ways a manager might use to create a more customer-responsive culture.
Aggression
Various activities that have the potential to inflict harm, either physically or mentally, on oneself, other individuals, or environmental entities.
Emotional Shock
A psychological condition resulting from a traumatic event, leading to feelings of numbness, distress, and overwhelming stress.
Humiliation
A strong feeling of shame or loss of dignity, often resulting from embarrassing or degrading treatment.
Individualist Cultures
Cultures that emphasize personal independence and the self over group goals and cohesion.
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