All of the Following Are Characteristics of Total Quality Management

question 29

Multiple Choice

All of the following are characteristics of total quality management EXCEPT ________.

• A)intense focus on competition
• B)concern for continual improvement
• C)improvement in the quality of everything the organisation does
• D)accurate measurement
• E)empowerment of employees

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Definitions:

Donkey Rental

A service sector business involving the temporary leasing of donkeys, often for transport or tourist purposes.

Industrial Sales

Transactions involving goods or services sold from one business to another for operational or production purposes, typically in large quantities.

Production Capacity

The maximum output rate that a facility can achieve under normal operating conditions.

High-Price Segment

A market division focused on consumers willing to pay premium prices for luxury or high-quality products and services.