The Communication Challenge (Scenario) Joanna Works as the Human Resource

question 47

Multiple Choice

The Communication Challenge (Scenario) Joanna works as the human resource manager for Horizon Software Ltd, a software development firm that focuses on the implementation of new technologies for major Australian, New Zealand and South-east Asian companies.Unfortunately, the past few months have been challenging because employees have become upset from the lack of communication among company managers.Joanna decided that it was imperative to conduct a communications workshop for these managers.
Refer to The Communication Challenge (Scenario) .Joanna also states that before communication can take place, a purpose, expressed as a ________ to be conveyed, must exist.

• A)value
• B)want
• C)desire
• D)need
• E)message

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Definitions:

Sound Reasons

Justifications or explanations that are based on valid logic or evidence.

Persuade

The act of influencing or convincing someone to do or believe something through reasoning or the use of temptation.

Orderly Progression

A systematic and sequenced development or process, ensuring a logical flow from one stage to the next.